Help & Support

If you need help, first look up the questions below to see whether yours is among them. If yes, click on it. If not, send us an email about it.

 

"Where to" to get an overview of what you can do on the site

"How to" if you are having a problem

HOW TO

How to Register on the site

  • CLICK HERE TO REGISTER.
  • Under "Username" enter your Full Name (first name + family name), as opposed to a nickname or fantasy name.
  • Enter your email and a memorable password
  • Click "Create Account"
  • Your details will now be registered and you will be able to login with them
  • On the homepage, click on "If you are new to the site", which will take you to a page of useful information about the site, which we compiled especially for new members. 
  • If you have any problems with registering contact our web admin.

How to Login

  • At the top of each page, below the logo is a link called "Login or Register"
  • Use this link to Login, by clicking on it, otherwise click here
  • You will be taken to a new window
  • Enter the Username you created OR your email address e.g. Bob Smith
  • Enter the password you created when you registered. (If you cannot remember it see below)
  • Click Login

How to reset or recover your password

  • Click here
  • A new page will open
  • If you are logged in, click "Email new password"
  • If you are not logged in, enter your email address and click "Email new password"
  • Click on the link an email you will have now received
  • (It may be sent to your Spam/Trash folder in your email so please check)
  • Click on this link in the email and you will be taken to a new window, where you can edit your details
  • Scroll down to "Password" and enter new password in both boxes
  • Scroll to bottom of page and click "Save"
  • Once you have done this you can now use your new password to Login

How to edit your Profile page and add details

  • Click on your name in the top right corner of the screen
  • This will take you to your profile page, which will not contain much yet
  • To add information there is a grey tab called "Edit", click on this
  • It will open a pop-up window into which you can add your info
  • Read each title above each box and enter the appropriate information
  • Click Save at the bottom of the page and your done.

How to add a Profile picture (Avatar) - change your email address - change your password

  • To add a Profile picture, change your email address or password there is an option 
  • It is found on your Profile page, under the grey "Edit" tab
  • A pop-up window appears when you click "Edit"
  • It is under "username and email address"
  • When you arrive to the new page click the grey "Edit" tab there also to change these details
  • Alternatively click here, when logged in then click the grey "Edit" tab 

How to create a Forum topic

  • You must be logged in to do this, see above how to Login or Register
  • In the main menu, there is a tab called "Forums" click on this
  • At the top of this page is a link called "Add new Forum topic"
  • Click on this and a window will pop-up where you can add a new Forum topic
  • In this window enter the title of your topic in the "Subject" box
  • Below this is a box entitled "Forums", click on this to select the most appropriate category under which your topic should appear
  • Enter your info into the large white box
  • Click "Save" at the bottom of the page
  • Your new Forum topic will appear under the Category you selected on the Forums page

How to start a Blog

  • You must be logged in to do this, see above how to Login or Register
  • In the main menu, there is a tab called "Blogs" click on this
  • At the top of this page is a link called "Create new blog entry"
  • Click on this and a window will pop-up where you can add a new Blog
  • In this window enter the title of your topic in the "Title" box
  • Enter your info into the large white box
  • Click "Save" at the bottom of the page
  • Your new blog will appear at the top of the Blogs page

How to Stay Up to date

Social Networking

  • To connect with us in our other webspaces such as Facebook, Twitter and YouTube please see our social networking icons near the top right of this website.

Email

  • Receive our newsletter to get the latest (we will not send you spam)
  • When commenting on a forum, blog or any content, tick the box "Notify me when new comments are posted" before you submit content to be sent email updates
  • If you want to follow a forum, blog or any content, then tick the box "Notify me when new comments are posted" above the comments area, and write "subscribe" in the comment area
  • Email team@schoolofcommoning.com, for any specific updates

RSS feeds

  • Get updates on new content added to any page of the site by entering its URL in your Feed Reader (if you don't have a feed reader, see here for details)

Homepage

  • If none of the above are for you, then simply check out the Homepage to see new hot content!!!

 

How to add a File to a forum

  • When creating a new Fourm Topic or commenting on one, 
  • at the bottom of the area where you add content 
  • is the option "Add Attachment"
  • Click on "Choose File"
  • and find your file on your computer, double click on it
  • click on "Upload"
  • You may now proceed to save your message
  • If you feel the file is of importance to the website as a whole, then proceed to the Library where you can add documents

 

 

WHERE TO

  • Where to find the Homepage - Click on the logo image on any page and it will bring you back to the homepage or click here
  • Where to find Videos about the Commons - click here
  • Where to download documents related to the Commons - click here
  • Where to keep up-to-date with what's happening in the Commons movement and the School of Commoning - click here
  • Where to see our Partner organizations - click here
  • Where to find other members of the School of Commoning - click here
  • Where to find out what the School of Commoning is and what we do - click here
  • Where to find out about the Educational Courses we offer - click here
  • Where to comment on, update and examine literature on the Commons movement - click here

If you have any suggestions for topics that may be helpful to users to put here, please leave us a note by clicking on the Feedback tab on the left

 

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